» Non-Accepted Cartridges
Unfortunately, not all cartridges are reusable, and we cannot offer to take ineligible cartridges because of the costs involved, which would just push down the good prices we are able to offer you for reusable cartridges.
Please note that if we can't take your cartridges, it's unlikely that other charity collectors can take them - and even if they do, it's very unlikely that you will make any money from them.
Instead, this page lists solutions for the environmentally-responsible disposal of any cartridges we can't take, that you might like to try.
Charity Shops
Many charity shops have toner cartridge collection boxes, and will accept almost any variety of cartridges, because they can bundle them with other valuable cartridges.
Return to Your Supplier
Some suppliers of cartridges will offer to take back the empties - please ask the company you bought your cartridges from to see if this is something that can offer you.
Return to Manufacturer
Many cartridge manufacturers have take-back schemes that will accept cartridges they manufactured in order to responsibly dispose of or reuse them.
Please note that you should not send them cartridges that have been made under a different brand or refilled.
Hewlett Packard (HP)
This free service allows you to return most laserjet and inkjet cartridges that were made by HP.
Epson
Epson's service collects most of their ink and laser cartridges.
N.B. You are not required to tick the box that says that your details can be used for marketing.
Lexmark
Lexmark's service collects most of their ink and laser cartridges.
N.B. If requesting ink cartridge return bags, you are not required to tick the box that says that your details can be used for marketing.
Canon
Canon currently only accepts return of a very limited range of their cartridges. If, as we believe, you think they should offer a full, free takeback service, please provide feedback to them on this page.
Brother
Brother runs a free postal service for returning cartridges.
N.B. You are not required to tick the box saying that Brother may contact you in the future.
Samsung
Samsung take back their toner cartridges.
Oki
Oki offer a freepost service for low volumes of returns, and a collection service for more high-volume users.
Dell
Dell offers a postal return service for their ink and toner cartridges. Please contact Dell by email on Recycling_EMEA@dell.com
Xerox
Offer free postal return for most of their cartridges.
Konica Minolta
Accept returns of cartridges for some of their printers and office systems.
Sharp
I'm afraid Sharp do not run a recycling service that we know of. If you would like to contact them about this, please do so on this page.
Neopost
I'm afraid Neopost do not run a recycling service that we know of. If you would like to contact them about this, please do so on this page.
Toshiba
Toshiba offer a subsidised recycling service, in the form of their ECO BOX product. Please contact your Toshiba Supplier for details of this.
Ricoh
Ricoh offer a paid-for service via eRECO to recycle your print consumables. This service will take any toner cartridges. Visit them here.
Finally
If none of the other options apply, it's your responsibility under environmental legislation to arrange for the waste to be managed by a registered waste handler, for which there would usually be a fee.
Officegreen can offer such a service - please contact them on 08700 50 20 50 to arrange for disposal of waste items.